Ares Research LLC (“Ares Research,” “we,” “us,” or “our”) operates aresresearch.shop and is committed to protecting the privacy of visitors and customers. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Ares Research LLC is a California limited liability company that sells research chemicals and peptides strictly for in vitro research and laboratory use. Our products are not intended for human or animal consumption, clinical use, or any application outside of controlled scientific research environments.
2. Information We Collect
2.1 Information You Provide
When you create an account, place an order, or contact us, we may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Order history and transaction details
- Research Use Only (RUO) acknowledgment records, including the date and time you confirmed your acceptance of our terms
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time on site, and referring URLs
- Cookies and similar tracking technologies
2.3 Payment Information
We do not store full payment card details on our servers. Payment processing is handled by third-party processors who are PCI-DSS compliant. We retain only the information necessary to associate a transaction with your order (e.g., last four digits of a card, transaction ID).
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your order status, shipping, and account
- To verify your acknowledgment of our Research Use Only terms at the time of purchase
- To comply with legal obligations and respond to lawful requests from regulatory or law enforcement authorities
- To detect, prevent, and investigate fraud or unauthorized activity
- To improve our website and customer experience
- To send transactional emails (order confirmations, shipping notifications)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Research Use Only Acknowledgment Records
When you create an account or complete a purchase, you are required to acknowledge that all products sold by Ares Research are for research use only and are not intended for human or animal consumption. We retain a timestamped record of this acknowledgment associated with your account and order history.
This record is retained for compliance and legal documentation purposes and will not be deleted in response to standard account erasure requests, as it constitutes a material business record.
5. Cookies
We use cookies and similar technologies to operate our website, remember your preferences, and analyze site traffic. These include:
- Essential cookies: Required for the website and shopping cart to function
- Analytics cookies: Used to understand how visitors interact with our site (e.g., Google Analytics)
- Preference cookies: Used to remember your settings and login state
You may disable cookies through your browser settings, but doing so may affect the functionality of our website, including the ability to check out.
6. Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our business. These include:
- Payment processors (for transaction processing)
- Shipping and logistics providers (for order fulfillment)
- Email service providers (for transactional communications)
- Website hosting and infrastructure providers
- Analytics providers
All third-party providers are required to handle your data in accordance with applicable privacy laws and are prohibited from using your information for any purpose other than providing services to us.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Order records and associated RUO acknowledgments: Retained for a minimum of 7 years for legal and compliance purposes
- Account information: Retained for the duration of your account and for a reasonable period thereafter
- Technical and analytics data: Retained for up to 26 months
You may request deletion of your account and associated personal data by contacting us. However, certain records (including order history and RUO acknowledgments) may be retained as required by law or for legitimate business purposes.
8. Your Rights
Depending on your location, you may have the following rights with respect to your personal data:
- Right to access: Request a copy of the personal information we hold about you
- Right to correction: Request correction of inaccurate or incomplete data
- Right to deletion: Request deletion of your personal information, subject to legal retention requirements
- Right to opt out: Opt out of any future marketing communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to know whether personal information is sold or disclosed and to whom, and the right to equal service and price.
To exercise any of these rights, contact us at the information below.
9. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption for data in transit, access controls, and secure server infrastructure.
No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Children’s Privacy
Our website and products are intended for adults 21 years of age or older engaged in legitimate research activities. We do not knowingly collect personal information from individuals under 21. If we become aware that a minor has provided us with personal information, we will delete it promptly.
11. Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Ares Research LLC
Email: support@aresresearch.shop
Website: aresresearch.shop